Producers
My Account
- ★ How can I sign up?
- What are the different types of accounts and how much do they cost?
- Can I upgrade, downgrade, or cancel my subscription?
- Can I pause my account for the off-season?
- Can buyers pay me by credit card through FarmersWeb?
- Do I have to accept credit card payments?
My Profile Page
Inventory
- How do I add a product?
- What if I sell a product in multiple case sizes?
- I sell products from other producers. Can I add a specific producer name to those products?
- What is a catch weight item?
- How do I add a catch weight item?
- How do I upload a photo for an item?
Deliveries and Pickups
- How do I create a delivery zone?
- How do I create a pickup location?
- Can I edit my delivery settings?
- What is a delivery fee?
- What is an order minimum?
- What are lead times?
Orders
- Can I create an order for a buyer?
- How do I confirm an order?
- Why do I have to confirm orders by a certain time?
- Can I create an order for a buyer with a product not already in my inventory?
- Can I issue a credit for a buyer?
- How do I reject an order?
Financials
- I don't understand the Financials section.
- How do I get paid?
- What is the difference between a buyer invoice and producer invoice?
- How do I know which orders a direct deposit covers?
- Can I download my invoices?
- Can I export my financial information?
Reports
Customer Management
Notifications
Buyers
My Account
Finding Items
Getting Products Delivered
- How do deliveries work?
- How do I know what the status of an order is?
- How do I print receiving slips?
- Can I change the delivery date before I check out for an order?
- Can I change the delivery date after I check out for an order?
- Can I pick up my order?
Placing an Order
Financials and Order History
- What payment methods are accepted?
- I changed my credit card. How can I update the information?
- To whom should I send payment if I didn't pay with a credit card?
- How do I get invoices?
- I want invoices to be emailed to my accounting department directly.
- How can I see my prior orders?