Can buyers pay me by credit card through FarmersWeb?


Yes. Once you create a FarmersWeb Online Standard or Unlimited account type you are automatically able to accept credit card payments online through FarmersWeb. You do not need a separate merchant processing account.  

Upon creation of an Online Standard account, you are required to provide your bank account information so that all orders paid for by credit cards can be deposited directly into your bank account. For these orders, a service fee of 3.5% + $0.30 per transaction will be subtracted from the total dollar amount of the order.  You can change bank account information anytime on the Payment Settings page in the gear dropdown menu.

If you have an Unlimited account type, you have the option of whether or not to accept credit card payments.  Upon account creation, you will be prompted to enable or disable credit card payments.  If you enable credit card payments, you must follow the steps above.  You can enable and disable credit card payments anytime on the Payment Settings page in the gear dropdown menu.

Buyers are given 48 hours after delivery to request a credit for any items that were missing, damaged, or not satisfactory (the "credit request window"). It is at your discretion to accept or deny their request, which you can do so from your account on the orders page. 

Once the credit request window closes, the final order total will be transferred to the bank account you specified upon sign up. The funds may take up to two business days to reach your account. 

Orders paid by credit card will be automatically marked as paid in your Financials section to help you keep track of payments.


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